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Privacy Policy

This Privacy Policy governs the manner in which Catronics USA collects, uses, protects, maintains and discloses information collected from users (each, a “User”) of the http://catronicsusa.com (“Site”). This privacy policy applies to the Site and all products and services offered by Catronics USA. By accessing and using Catronics USA’s products and services, you agree to accept the terms and conditions of this Privacy Policy, you consent to our use and disclosure of the Personally Identifiable Information submitted to us, and you acknowledge that you are aware that this policy may change over time. This Privacy Policy is not intended to, and does not, create any contractual or legal rights in or on behalf of any party. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

Personal Identification Information
Information is collected whenever you interact with Catronics USA, such as when you visit our website, when you purchase or register products and services, subscribe to the newsletter when you contact our sales or technical/customer support representatives or obtain support or warranty service, and during the course of normal use of your Catronics USA product. Users may be asked for, as appropriate, email address, mailing address, and phone number.

Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Information we collect
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Catronics USA may use “cookies” to collect information for the purpose of enhancing User experience. Cookies are used by thousands of web sites in order to enhance the web site experience. When Users visit Catronics USA Site, the web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use information we collect
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.

To personalize user experience.
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.

To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect information
Catronics USA will maintain the confidentiality of the Personally Identifiable Information that it collects. Catronics USA maintains appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

We use regular Malware Scanning on a regular basis to scan for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

Catronics USA recognizes that parents, guardians, or other adults often purchase our products for family use, including use by minors. We will not knowingly collect Personally Identifiable Information from children under age 13 for any purposes nor will we knowingly accept registration from them, but because some information is collected electronically, it can appear to be the Personally Identifiable Information of the Catronics USA’s purchaser of the product, and will be treated as such by this Privacy Policy. If a child under age 13 submits Personally Identifiable Information to Catronics USA’s and we learn that the Personally Identifiable Information is the information of a child under age 13, we will attempt to delete the information as soon as possible or take any other measures required under applicable law. We will not specifically market to children under 13.

Third party links
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. Catronics USA does not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\’s own terms and policies.

Changes to this privacy policy
Catronics USA has the discretion to update this privacy policy at any time. We encourage Users to review for any changes to stay informed. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. If Catronics USA’s changes have a significant effect on the way we use your information, however, Catronics USA will announce the changes in a prominent way, which may include, for example, notification by email.

Contact us:

If you have any questions regarding this Privacy Policy, please contact us at:
Catronics USA
580 Union Ave.
Pomona, CA 91748


This Privacy Policy was last revised on February 19, 2015.